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Attendee FAQs

We've put together a list of commonly asked questions and answers in the Attendee FAQs below. Simply click on the question you have and your answer will appear below.
What are the hours for the exhibit hall?
Show Hours
Tuesday, May 14 9:00AM – 5:00PM
Wednesday, May 15 9:00AM – 5:00PM
Thursday, May 16 9:00AM – 3:00PM
Can I find a list of exhibitors?
Yes, you’re welcome to look at the full list of exhibitors:
Click Here
How much does it cost to attend?
Registration for the EASTEC show floor is $25 and $50 onsite. Workshop pricing is $145 nonmember and $135 member. If you register for the workshop, your show floor registration and a lunch voucher is included.
What is the cancellation policy?
Cancellations and refund requests (for paid workshop registrations) must be made in writing and faxed to Attn: Betsy Bonnell, EASTEC Conference Cancellation at 313-425-3407, or emailed to, no later than April 26, 2019 to receive a full refund minus a $50 administrative fee. Cancellations received after this date are non-refundable.
Where is Eastern States Exposition and how to I get there?
The Eastern States Exposition is located in West Springfield, Massachusetts. If you are flying, you should book a flight into Bradley International Airport in Hartford, Connecticut and take route 75 North to route 147 East. For driving directions from various cities throughout the Northeast, visit the EASTEC Event Hours, Location and Directions page.
Can I purchase a hotel room as part of the EASTEC block and get a discount?
Yes, you can. We have special block pricing at various Springfield area hotels. You can find pricing and available rooms by visiting OnPeak, our hotel booking partner.
I am traveling to the United States to attend. Do I need a Visa?
International Visitors: Note with recent changes in the immigration laws it may take longer to apply for a visitor visa. We encourage you to register for EASTEC, get your letter (visa letter of invitation request is part of the online EASTEC registration process) and make your appointment for a visa interview with your embassy as soon as possible.
Where can I park? What is the cost to park?
Parking is available on-site at the Eastern States Exposition. Enter through Gate 8 or 9 off Route 147 (Memorial Ave.). Parking is $5.00 per day.
I want to attend, but need to convince my boss – can you help?
You'll make your supervisor look like a hero because superior employees know how to use resources wisely. Managers and supervisors who send their employees to industry events consistently find their team is more motivated, more up-to-date on technology and trends, and more focused on reaching, and exceeding, their company goals. Click Here for more information and a sample justification letter.
Still have questions? Feel free to contact us!